Key Consulting
Key Consulting
Unlock Your Potential
Unlock Your Potential
History of Topics
Topics Covered to Date:
2004: (Bench Test Year)
Customer Service / Customer Relations
Leadership as a Management Tool
Courtesy Standards in the Office
Consults / Case Presentations
2005: (Official Launch Year)
Accounts Receivable Management
How to Inspire and Motivate Every Employee
Human Resource Management
Stress Management For Women
2006:
T.M.J. Rehabilitation
Conflict Management
Communication Skills With Different Personality Types
Implants ~ How to Communicate Effectively With Your Patients
2007:
Managing the Clash of Expectations
Understanding and Implementing Key Performance Indicators
Embracing Change
Dealing With Difficult People / Customer Service
2008:
Balancing Work and Life
Problem Solving
Attitude and Gratitude
How to Schedule the Perfect Day
2009:
Working “On” Rather Than “In” Your Business
The Five Dysfunctions of a Team / Communicating / In-Office Mediating
Back to the Basics - Proper Patient Referrals
Communicating With Advanced Technology in the New Generation
2010:
Bisphosphonates in Dentistry
Brainstorming Session - Sharing Ideas That Help Your Practice Overall
HR Law and How it Affects Your Practice / Proper Interviewing Procedures
Negotiating Skills and Reducing Overhead Costs
2011:
Brainstorming Session - Guidelines for Staff Meetings and Morning Meetings
Ergonomically Correct Workstations
Ideas on How to Reward Your Employees
Internal and External Marketing Ideas / Building Relationships
2012:
Digital Imaging Solutions and How it Affects Your Practice
Team Building – Adventure Dynamics
Brainstorming Session – Proper Phone Skills and Communicating With Patients
Setting Personal and Professional Goals – The Psychology of Achievement
2013:
Employee Performance Evaluations
DOSH Compliance
Proper Office Surveys and Grading Your Patients
Emotional Intelligence in the Workplace
2014:
Dealing with Insurance in Era of WDS
Cancellation and No-Show Policies
Women's Self-Defense and Situational Awareness
Organizational Skills for the Overwhelmed
2015:
Things in Dental That Make You Go Wow!
Happy On Purpose
Leadership is an Art
Giving and Receiving Feedback and Constructive Criticism
2016:
Agents of Dental Changes ~ Mysteries and Adventures
Connect with Exceptional Communication Skills
Proper Patient Hand-off and Team Communication
– Time in Motion
Women's Heart Health and Stroke-free Living
2017:
Exploring What's New and Interesting
Managing Multiple Projects and Deadlines
The No Complaining Rule:
– Positive Ways to Deal with Negativity at Work
Retirement Planning – Who Wants to Be A Millionaire?
2018:
Unlocking the Codes to Billing in Dentistry
Building Memory Skills
Understanding Employer and Employee Laws
Sleep Apnea and Myofunctional Therapy for Dentistry
2019:
Medical Marijuana
Dealing with Different Personality Styles
Enhancing the Survival Mindset
Kindness Rocks - Bright Ideas to Make Your Patients Feel Cherished and Valued
2020:
The Mourning After - Death, Grieving and Recovery in the Workplace
Business Writing Skills - Written Communication Skills
Reflective Listening
2021:
COVID-19 ~ Mindfulness Lessons
Strategic Thinking
Optimal Nutrition
Practice Success ~ Stand Out and Thrive!
2022:
Returning to Positive
Leading and Managing a Cross-Generational Workforce (Phase I)
Optimal Nutrition - Phase II
2023:
Optimal Nutrition (Phase III)
Leading and Managing a Cross-Generational Workforce (Phase II)
New Year's Resolutions and Setting Goals "Create a New Pattern ~ Get New Results"
2024:
When You're in Command...Command!
Cyber Security / Situational Awareness / Self-Defense
Demystifying Macronutrients & Increasing Your Body's Energy Level
